We're a small team. You will reach a real human when you write to us — usually Gabriel — and we typically reply within one business day.
How to reach us
- Email: [email protected]
- Phone: +40 745 500 286 (Mon–Fri, 09:00 to 18:00 EET)
- Mail: Online Presence Builder SRL, Bd. Siderurgiștilor 15, Bl. SD10B, parter, Galați, România
Common questions
How do I cancel my subscription?
Subscriptions are billed by Apple App Store or Google Play. Cancel anytime through your platform's subscription settings:
We provide a deep link from in-app Settings → Subscription so you don't have to remember the URL.
How do I delete my account?
Open the app → Settings → Privacy → Delete account. Soft-deletion is immediate; hard-deletion follows after a 30-day grace period. Backups are purged within 90 days. If you can't access the app, email us and we'll do it for you.
How do I export my data?
Settings → Privacy → Export my data. You will receive an email with a structured copy of your account information, urge log, coach conversations, and journal entries.
If you're in crisis
RespirAIA is a wellness companion, not an emergency service. If you're in immediate danger or thinking about harming yourself, please call your local emergency line or one of the helplines below. You will reach a real, trained human.
| Country | Organization | Number | Schedule |
|---|---|---|---|
| pages.support.country.eu | EU emergency | 112 | pages.support.schedule.eu |
| pages.support.country.ro | DepreHUB | 0374 456 420 | pages.support.schedule.roPrimary |
| pages.support.country.ro | TelVerde Antisuicid | 0800 801 200 | pages.support.schedule.roTelverde |
| pages.support.country.es | Línea 024 | 024 | pages.support.schedule.es |
| pages.support.country.fr | Numéro National de Prévention du Suicide | 3114 | pages.support.schedule.fr |
| pages.support.country.de | Telefonseelsorge | 0800 111 0 111 / 0800 111 0 222 | pages.support.schedule.de |
| pages.support.country.it | Samaritans Onlus | 800 86 00 22 | pages.support.schedule.itPrimary |
| pages.support.country.it | Telefono Amico | 02 2327 2327 | pages.support.schedule.itAmico |
Helplines are independent organizations; RespirAIA is not affiliated with any of them. Numbers are kept up-to-date as best we can — if you spot an outdated entry, please email us.
Press, partnerships, and other inquiries
Same address: [email protected]. Tell us in one or two sentences what you'd like to talk about and we'll point you to the right next step.